The head-unit on this device is VERY poorly designed. The buttons are not sensitive at all, and provide no feedback when you press them. If you're sweaty it is even worse. It often takes 50+ presses just to setup a basic 60 minute ride at level 15 intensity, and if you try to press and hold (for instance to go from 30 minutes to 60 minutes) you'll just zoom past the number you were trying to go to, because it goes way too fast. I have to think that they spent nearly 0 time actually using this bike. It's not cheap, and was intended to be the cornerstone of my home gym (I use other LifeFitness equipment at my local club, which I love). When I complained to support, they said that this WAS the nice head-unit. I feel like it shouldn't even be for sale, that is how bad it is. Completely takes away from the Life Fitness brand for me.