Pairing to IPhone only works periodically. Cannot pair to Garmin 1030 or Garmin 820. Cannot track on Strava due to lack of pairing to secondary devices. No response from Customer Services after making inquiry seven days ago. Poor design of drop handlebar. Fixed drop bar is at a very uncomfortable angle. Designers need to look at how road bike bars are set up to properly duplicate. The bars on the IC8 are fixed and there is no adjustment to change angle of drop bar. Installers of bike indicated the bike was too loud and set up a service call. Service technician has ordered part to quiet bike when freewheeling. Unfortunately, technician was not knowledgeable about Wattrate TFT and suggested I contact Life Fitness directly. So far, not reply from Life Fitness after seven days of sending in initial request for help. At this point, I will be returning this bike to Life Fitness.