Just bought an IC5 11/25/18 and sorry to say I'm very disappointed with its onboard app, It's connectivity, and overall built quality. I was able to get the IC5 on sale – that's what motivated me to buy it, and I did pay for assembling with free shipping. 1st. The handlebar stem will not tighten securely when knob is tighten - it's not rock solid. When peddling the handlebars and stem wobble side to side and gives an impression the stem is not tightened correctly, it's really annoying and feels chintzy. 2nd. The computer does not record or register any info when pedaling less than 50 RPMs. Software UI needs an upgrade and refresh badly, it's really an old school design interface. 3rd. The onboard app is not user-friendly, switching from one exercise program to another can easily cause the wifi to disconnect, so you'll have to restart the process of reconnecting the app to your wifi source. Can be a waste of time. 4th. The onboard app doesn't play well with others, will not connect to 3rd party apps like Zwift or FulGaz. 5th. Costumer support passes the buck _ deny and reflect and most of all unaccountable. 6th. Salespeople are not well informed about the IC5 in general and lack any knowledge on how to assemble it to factory spec's. Basically, it might be a good idea to avoid this indoor bike unless you can deal with all its shortcoming, overall design quality, and customer support.
Rio Vista, Ca