Love the treadmill!
Ordered in October 2022 and received just before Christmas. I was getting worried at first with the customer service because I had a little issue with a price adjustment and them giving me the run around for a while. Eventually they straightened it out and I received the treadmill in time but it took a lot of emails, phone calls, and really staying on top of it to make sure it was delivered when they said it would be. I was starting to have regrets figuring if I ever needed support that it would be a hassle.
As far as the treadmill, I couldn’t be happier with it. I did not want to have to jump through hoops or have to use apps and software just to use it. It is straightforward and easy to use. We have been using almost daily since we got it and have no complaints. I used a different brand and model treadmill a few times in hotel gyms since we purchased this and I could instantly tell the difference in the deck cushioning-the Life Fitness was better hands down.